Terms of service

Welcome to ToyJoyStore. These Terms & Conditions apply to your use of www.toyjoystore.com and to all purchases made on it. By using our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.

1. About Us

www.toyjoystore.com is operated by Baluwa Technology, 124, Main Road Fatehpur Beri, Chhatarpur, New Delhi 110074, India.

2. Eligibility

You must be at least 18 years old to place an order on our website. If you are under 18, you may use the website only with the involvement of a parent or guardian.

3. Products and Age Suitability

  • We try to show product images, colours and descriptions as accurately as possible. Actual colours may vary slightly depending on your screen.
  • Please check the recommended age and safety warnings for each toy before purchase. Some toys contain small parts and are not suitable for children under 3 years.
  • Toys should always be used under appropriate adult supervision.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
  • We may change prices, offers and product availability at any time without notice. The price at the time you place your order will apply.
  • We accept payments through the methods shown at checkout, such as UPI, credit and debit cards, net banking, Cash on Delivery and wallets.
  • If a product is listed at an incorrect price due to an error, we may cancel the order and refund any amount paid.

5. Orders

Your order is an offer to buy. We may accept or cancel any order, for example if a product is out of stock, there is a pricing error, or we suspect fraud. If we cancel a paid order, you will receive a full refund.

6. Discounts and Coupons

  • Coupon codes (such as SAVE10 for 10% off your first order) are valid only for the period and conditions stated.
  • Only one coupon can be used per order unless stated otherwise. Coupons cannot be exchanged for cash.
  • We may withdraw or change any offer at any time.

7. Shipping, Returns and Refunds

Delivery of orders is covered by our Shipping Policy. Returns, replacements and refunds are covered by our Refund and Returns Policy. Both form part of these Terms & Conditions.

8. Intellectual Property

All content on this website, including the ToyJoyStore name and logo, text, images and graphics, belongs to ToyJoyStore or its licensors. You may not copy, reproduce or use it for commercial purposes without our written permission. Product brand names belong to their respective owners.

9. Use of the Website

You agree not to misuse the website, including by attempting unauthorised access, uploading harmful code, placing fake orders, or using the website for any unlawful purpose.

10. Limitation of Liability

To the extent permitted by law, ToyJoyStore is not liable for any indirect or consequential loss arising from the use of our website or products. Our total liability for any order is limited to the amount you paid for that order.

11. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in New Delhi.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes are posted means you accept the updated terms.

Contact Us

If you have any questions about this policy, please contact us:

  • Email: support@toyjoystore.com
  • Address: 124, Main Road Fatehpur Beri, Chhatarpur, New Delhi 110074, India
  • Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST